Now live online

Moving Surveys, Redefined.

The industry's first hands-free onsite AI survey.

For more than 40 years, the onsite survey has meant recording every item by hand, room by room. Starting at IAM 2026, your estimator just walks, looks and talks: every item, plus access like stairs and elevators.

Buy a 100, 200 or 300-survey pack at IAM 2026 and get a pair of Ray-Ban Meta (Gen 3) glasses, from $449 retail. One pair per company. Choose Wayfarer, Aviator or Zena.

100 surveys $1,600 · $16 each200 surveys $3,000 · $15 each300 surveys $4,200 · $14 each

Offer ends Saturday, October 24, 2026, while supplies last.

Glasses come only with an IAM 2026 pack. Otherwise, HomeSurvey.ai works with Ray-Ban Meta AI glasses, sold separately.AI glasses are not included. HomeSurvey.ai works with Ray-Ban Meta AI glasses, sold separately.

Ray-Ban Meta AI glasses, a living room seen through the lenses
AI builds the inventoryFinds, sizes and tags every item
The first page of a HomeSurvey.ai cube sheet

Cube sheet delivered to

  • HomeSurvey.ai
  • Movegistics AI
  • Your estimating tool or CRM • open API
AI Moving Surveys

Two ways in. One quote-ready inventory.

The same dining room seen through AI glasses while recording Your Meta AI glasses
01New

Your estimator walks it with Meta glasses

On site, wearing AI glasses. Hands free, talking as they go.

Clips up to 5 minutes per video.

A customer films her dining room with her phone Your customer’s phone
02Live since March 2026

Customer films it with a phone

Your customer walks their home with a phone, on their own time.

No app to download. Opens in any phone browser. Voice notes flag anything that isn’t moving.

Both ways include

New

Your notes summarize themselves. Say “two flights of stairs” or “piano in the den” on video, and the AI summarizes all your notes, including access. Your rep reviews before anything goes out.

  • Voice notes
  • Residential and commercial
  • Pro gear

Trusted by moving companies

B Transfer Inc. Moving & Storage Universal Relocations Best Mexico Movers District Moving
IAM 2026 booth offer

Pick your pack.

Special introductory pricing for our IAM 2026 launch.

Business · 100 surveys

$1,600

$16 per survey

Ray-Ban Meta (Gen 3) glasses included

Claim this pack

Enterprise · 200 surveys

$3,000

$15 per survey

Ray-Ban Meta (Gen 3) glasses included

Claim this pack
Best value

Elite · 300 surveys

$4,200

$14 per survey

Ray-Ban Meta (Gen 3) glasses included

Claim this pack

Not ready to pick a pack?

How it works

Three steps to your glasses.

  1. Pick your pack

    At Booth 401, or right here.

  2. Pay by Oct 24, 2026

    Your surveys are ready to use the moment you pay.

  3. Get your glasses

    Shipped to any US address in about 3–4 weeks. Or choose 25 bonus surveys instead.

    Already paid? Tell us how you want your glasses.

IAM 2026 offer terms

Offer valid for packs bought and paid by Saturday, October 24, 2026, 11:59 PM Pacific, while supplies last. One pair of Ray-Ban Meta (Gen 3) glasses per company, whatever the pack size. Glasses ship only to US addresses. Delivery is estimated at 3–4 weeks after we receive your style choice and shipping address and isn’t guaranteed. If you buy a pair at a San Diego Ray-Ban store by October 24, 2026, send us the receipt and we'll reimburse up to $500. We'll email you the details the week after IAM. We may substitute a gift card or an item of equal or greater value. Please send your details within 30 days of payment; after that, we’ll add 25 bonus surveys instead. Styles are subject to stock; if your style is unavailable, we’ll offer another style, an item of equal or greater value, or 25 bonus surveys. Prescription lenses aren’t included. Instead of glasses, any buyer can choose 25 bonus surveys. Existing HomeSurvey.ai customers qualify on the first pack of 100 or more surveys bought during the offer; auto-recharges don’t qualify. Packs bought during the offer aren’t refundable; charged-back packs don’t qualify, and we may bill for glasses already shipped. Launch packs include onsite surveys with the glasses at no add-on charge for the life of the pack; after October 24, 2026, a survey filmed with the glasses uses two credits. Glasses and bonus surveys have no cash value. Warranty and support for the glasses come from the manufacturer. Recipients are responsible for any taxes or customs duties. HomeSurvey.ai may change or end this offer at any time. Survey credits bought from October 19, 2026 are valid for 12 months from purchase. Ray-Ban and Meta are trademarks of their respective owners, who are not affiliated with or sponsoring this offer.

Review and send

Your estimator reviews it and sends the estimate.

Item detail for the dining table: boxed in the video frame, with the customer's voice note, This was my grandmother's table. Please take extra care.

The AI finds every item, sizes it, and keeps the customer's own words with it. Your estimator reviews, adjusts and sends the estimate.

Integrated withMovegistics AI

Open APIs available.

Launch offer questions

Questions, answered.

The launch offer

What exactly is the launch offer?
Buy a pack of 100, 200 or 300 surveys and pay by Saturday, October 24, 2026, 11:59 PM Pacific, and you get one pair of Ray-Ban Meta (Gen 3) glasses for your company, or 25 bonus surveys instead. Launch packs also include onsite surveys with the glasses at no add-on charge for the life of the pack.
Do I get a pair for each pack, or for each 100 surveys?
One pair per company, whatever the pack size. The 200 and 300 packs earn the glasses at a lower price per survey.
Do I have to be at IAM to get the offer?
No. The offer runs at Booth 401 and online until October 24. Buy your pack at homesurvey.ai/iam.
I'm already a HomeSurvey.ai customer. Do I qualify?
Yes, on the first pack of 100 or more surveys you buy during the offer. Auto-recharges don't qualify.
When do my surveys start working?
The moment you pay. You don't have to wait for the glasses.
How do I choose my style and give you my address?
After you pay, fill in the short form: Tell us how you want your glasses. Please send it within 30 days of payment; after that we add 25 bonus surveys instead.
Which styles can I choose?
Wayfarer, Aviator or Zena, subject to stock. If your style is out of stock, we'll offer another style, an item of equal or greater value, or 25 bonus surveys. Prescription lenses aren't included.
How long until the glasses arrive?
About 3 to 4 weeks after we receive your style and shipping address. That is an estimate, not a guarantee.
I'm at IAM. Can I just buy a pair in San Diego?
Yes. Buy a pair at a San Diego Ray-Ban store by October 24, send us the receipt, and we'll reimburse up to $500. We'll email the details the week after IAM.
Are survey packs refundable?
No, survey packs aren't refundable. That's why your first 10 surveys are free, with no credit card: run them on real jobs, check the inventories against your own, and buy a pack only when you're happy with what you see. Credits last a year, so nothing you buy goes to waste in a slow month.

If you're outside the US

I live outside the US. Can I still buy a pack?
Yes. HomeSurvey.ai works worldwide, in imperial or metric units, and your customers only need a phone browser. The glasses ship only to US addresses, so international buyers get 25 bonus surveys instead. If you're at IAM, you can also buy a pair at a San Diego Ray-Ban store by October 24 and we'll reimburse up to $500.
Can I use HomeSurvey.ai with glasses I buy myself outside the US?
Yes. Ray-Ban Meta glasses are sold in many countries; Meta keeps the current list on its AI glasses supported countries page. We built and tested HomeSurvey.ai with the Gen 3.
Who pays taxes or customs on the glasses?
The recipient is responsible for any taxes or customs duties.
Scan for EstimateLive demo at Booth 401

Replace your lead form and survey with one QR code.

Customers scan a code on your website, answer four quick questions, and get a link to a 5-minute video survey. The lead lands in Movegistics AI either way.

  1. Scan the code

    On your website, with any phone camera.

  2. Four quick questions

    First name, last name, cell and email.

  3. 5-minute video survey

    The link arrives by text and email.

  4. Lands in Movegistics AI

    The lead first, then the inventory and cube sheet on the same lead.

The Scan for Estimate demo: a mover's homepage with a Scan for estimate card and a QR code
The Scan for Estimate demo on a phone: a mover's homepage with a Get my estimate card

This is the live demo. Click Get my estimate, or scan its code with your phone.Try it on your phone: fill in the form and watch the lead land.

Launching for movers after IAM 2026.

Coming next

Move-Day Audit, launching end of November.

Your crew lead walks the home on move day, and the AI checks it against the signed estimate.

How it works

From walkthrough to quote in three steps.

  1. Capture

    Your customer films the home on their phone, or your estimator walks it in AI glasses.

  2. AI builds the inventory

    Every item found, sized and tagged, with the customer's own notes kept beside it.

  3. Review and send

    Your estimator checks the cube sheet and sends the estimate.

skip the video survey · AI virtual moving survey

The AI builds a quote-ready cube sheet in under 10 minutes: cubic feet, weight, cartons and voice-note exclusions, and, from the end of November, a Move-Day Audit that recovers 15–20% in unbilled revenue. $20 per survey. First 10 free. No credit card. No app. No contract. Built by HelixIQ, the team behind Movegistics.

Start 10 free surveys
Download a sample cube sheet (PDF) 20-page PDF · no email required
$20/survey
First 10 free. No contract.
< 10 min
AI processing time
93%
Inventory accuracy
90%+
Customer completion

What is HomeSurvey.ai?

HomeSurvey.ai is AI moving survey software.

HomeSurvey.ai is an AI virtual moving survey platform for moving and removals companies. Customers record a 5-minute phone walkthrough on their own time; the AI returns a quote-ready cube sheet in under 10 minutes, complete with cubic footage, weight, carton estimates, voice-note exclusions, and a Move-Day Audit that recovers 15–20% in unbilled revenue. Pricing is pay-as-you-go at $20 per survey, with the first 10 surveys free, no contract, and no app download. Available across all 50 US states and worldwide. Built by HelixIQ — the same team behind Movegistics, in market since 2010.

CategoryAI virtual moving survey software
Pricing$20 / survey · first 10 free · no contract
Time to quoteUnder 10 min AI · under 30 min end-to-end
Accuracy93% vs van-line bills of lading
CoverageAll 50 US states · worldwide
3-minute walkthrough

See it in action.

From customer text to quote-ready inventory — the whole workflow, start to finish.

Start 10 free surveys — no credit card needed

Prefer to read? See the voice-note auto-exclude in action below →

The unfair advantage

Two AI moving-survey features no one else ships.

Voice-note auto-exclude and cross-validated questionnaire — together in one virtual moving survey platform.

01

Voice-note auto-exclude

Your customer narrates. The AI excludes. Automatically.

// REAL SURVEY · 3-BEDROOM · 36 ITEMS

"King bed and two nightstands… actually, the lamp on the left is going to my mom's… marble dining top — heavy, please crate it."

  • ✓ 36 items detected from the walkthrough video
  • ✗ Floor lamp auto-excluded from the voice note — no rep follow-up
  • ⚠ Marble top flagged CRATE before the quote shipped
Time to a quote-ready cube sheet
2h 15mmanual estimator inventory
11 minHomeSurvey AI
~2 hours saved every survey · ~$280 in mispriced labor avoided per 3-bedroom move
02

Cross-validated questionnaire

What the customer says is checked against what the AI sees. Mismatches surface before the quote ships.

Topic Customer answered AI cross-validated
PIANO Yes · Grand · 1st floor Confirmed · 1 piano detected in living room
HIGH-VALUE Art + antiques Confirmed · 5 items flagged for crating
WALL TV No Mismatch · wall mount detected · rep follow-up
STAIRS 2 flights · origin Info · captured pre-survey · pricing updated
PANTRY Yes · packing requested Confirmed · 8 dish-pack cartons estimated
12 move types each fully customizable
10 field types platform catalog
Up to 3 branching levels operator-configured
4 severity flags cross-validator taxonomy

Every question — text, placement, branching, scope — configurable per move type in your admin portal.

Configure once, route automatically. Mismatches caught before the quote ships — not after the truck arrives.

Start your first 10 surveys free
New · AI questionnaire auto‑capture

The questionnaire answers itself.

Say “two flights of stairs” or “piano in the den” on video, and the AI fills in the matching answers in your custom questionnaire. Your customer just talks while recording; nobody types. Works with customer phone videos and estimator walkthroughs with Ray-Ban Meta AI glasses. Your rep sees every answer in review.

Start 10 free surveys No credit card needed
The honest scoreboard

8 features movers actually use.
We have all 8. The category has 1 or 2.

Every other moving-survey approach gates demos, hides pricing, locks you into annual contracts, and is missing the features that actually move the needle.

HomeSurvey.ai

8/8

Enterprise AI

2/8

Live-video tools

1/8

In-home estimator

0/8
Transparent pay-as-you-go pricingNo contracts, no minimums, no implementation fee ✓
$20/survey
—
Enterprise quote
—
Annual contract
—
~$120/visit
Voice-note auto-exclude"The lamp's going to my mom's" → removed ✓ — — Manual
Smart per-room questionnaireKitchen: pantry photos · Garage: hazmat · Laundry: ship/stay ✓ — — If you ask
Async customer-recorded surveyCustomer films on their own time ✓ ✓ —
Live video only
—
No app downloadBrowser-based, instant start ✓ Web + app Web + app —
Move-Day Audit (Quote vs Actual)Capture 15–20% leaked revenue ✓ — — —
Military / PCS supportJTR, DPS, TSP, GBL, PPM, M-PRO, S-PRO ✓ — — Manual
Self-serve signupNo demo gate, no sales call ✓ — — —

Tap any row to see why it matters.

Start free — no demo gate

Comparing a specific platform? See detailed head-to-head breakdowns →

The Virtual Survey, Redefined.

No app. No login.
A text, a camera, a guided walkthrough.

The customer experience is the leverage. 90%+ completion happens because the path of least resistance is the actual path. Tap through the real screens.

1

Tap the text. Camera opens.

Branded welcome screen with the customer's name, what's expected, and how long it takes. Works offline, syncs when back online.

2

Pick a room. Get coached.

Six "most common" rooms first, expandable categories below. Green checkmarks track progress. Custom rooms add freely.

3

Get coached before recording.

Smart per-room hints: "Open all pantry doors." "Say which appliances ship vs stay." Yembo doesn't do this. Neither does LiveSwitch.

4

Scan the room. AI tags items live.

The customer walks slowly with their camera up. Our AI draws bounding boxes around every item in real time — bed, nightstand, fireplace, armchair — and flags what stays vs goes from voice cues.

5

Answer 3 quick questions.

Smart per-room questionnaire: kitchen pantry photos, hazmat in the garage, washer/dryer ship-or-stay. This is where the AI gets its edge.

6

Submit. Done in 11 minutes.

"Your moving consultant will contact you ASAP." Customer feels finished. You get a complete inventory and a closed lead.

1 Welcome
0×
more surveys per rep, per day
0%
average inventory accuracy vs van-line BOL
<0
processing time, link to inventory
0%
revenue typically recovered via Move-Day Audit
Move-Day Audit · revenue recovery

Stop leaving 20% of revenue on the truck.

Estimates are guesses. Audits are proof. The AI compares the original quote against the actual loaded inventory line by line — every added item flagged, every variance billable.

Catch the variance

Customer added a sofa? Estimator missed the garage? The AI compares Quote vs Actual at the line-item level.

Instant change orders

Generate a timestamped PDF comparison your driver hands the customer on the spot. Justified, not negotiated.

Protect your margins

One audit per month pays for your entire subscription. Most companies recover 15–20% in unbilled revenue.

Quote vs Actual · line-by-line +18% variance
Quote · Day 1 184 items · 1,520 ft³
Actual · Move day 217 items · 1,840 ft³
+ Sectional sofa, 3-pcadded on site
+ Garage shelving · 6 cartonsmissed at quote
⚠ Marble dining topCRATE flag added
Recovered, this move $750
+33 items · 320 ft³ · timestamped PDF change order, handed over on the spot
Transparent pricing

AI moving survey pricing.
No email gate. No "let's chat".

Most AI and live-video survey tools hide their pricing behind a sales call. We just put ours on the homepage: buy surveys in packs, and the more you run, the lower your per-survey rate. Drag to size your pack.

25surveys
5150300
Pack Growth · Most popular
Price per survey $20
You save vs. the 5-pack rate 20%
Pack price one-time · credits valid for 12 months from purchase $500
Your first 10 surveys are free — a one-time welcome bonus before you buy a pack. No subscription, no contract; the more you run, the lower your per-survey rate.
vs. in-home estimates @ $120/visit$2,500 saved
Need 300+ surveys?Custom pricing →
Your ROI in 10 seconds

See what async surveys are worth to your business.

Most operators see a 12–25% close-rate lift moving from in-home / live-video to async AI surveys — on top of the 15–20% recovered by Move-Day Audits. Model your own leads, revenue, and close rate in the full calculator.

Open the ROI calculator Free · no signup · 10-second estimate
The deliverable

What lands in your CRM.
One ISO-compliant cube sheet, every survey.

Synced to your CRM in 0.4 seconds. Exported as a PDF your sales team can forward, edit, or hand off. Below is a redacted sample — zero customer PII.

homesurvey.ai
Cube Sheet · Inventory Draft
Sample Mover Co. · residential · 15 rooms
SURVEY SV000013
SURVEYOR AI Generated
ROOMS 15
AI generated · Page 1 of 20
241
Items
1,960
ft³
13,721
lbs
156
Cartons
33
Excl.
15
Rooms
Container Summary Carrier-packed (CP) · 156 cartons · Packed-by-owner (PBO) · 0
30
MD
3.0 ft³
23
SM
1.5 ft³
22
Pic / Mirror
2.0 ft³
19
Book Box
1.5 ft³
18
Dish Pack
5.0 ft³
13
LG
4.5 ft³
13
Wardrobe
12 ft³
6
XL
6.0 ft³
4
TV Carton
15 ft³
1
Queen Ctn
33 ft³
Room Breakdown 15 rooms · 1,960 ft³ · 13,721 lbs
RoomItemsExcl.VolumeWeightCartons
PAT Patio / Deck400278 ft³1,946 lbs3
GAR Garage154168 ft³1,173 lbs12
SH1 Shop 1351341 ft³2,387 lbs18
SH2 Shop 2181226 ft³1,582 lbs2
KIT Kitchen3368 ft³476 lbs25
MAS Master Bedroom140216 ft³1,510 lbs9
Total · 15 rooms241331,960 ft³13,721 lbs156
MAS Master Bedroom · detailed line items 216 ft³ · 1,510 lbs · 9 cartons
Master Bedroom frame captured during the customer walkthrough FRAME CAPTURE · MASTER BEDROOM 14 items detected
ShipItemTagsVolWtVoice note
1 Dresser HEAVY2-MANSCRATCH 40 ft³ 280 lb Goes
1 Queen Bed HEAVY2-MAN 65 ft³ 455 lb "Customer states it's a King"
1 Tallboy HEAVY2-MANDENT-PRONE 28 ft³ 196 lb Goes
1 Armchair 2-MANSCRATCH 24 ft³ 168 lb Goes
1 Nightstand SCRATCH 4 ft³ 28 lb Goes
1 Dresser Mirror FRAGILECRATE 0 ft³ 0 lb Goes · crated with dresser
1 Flatscreen TV SCRATCH 0 ft³ 0 lb "Wall-mounted — unmount"
Room Q&A
Wall-mounted TVs to unmount?Yes
Bed frame disassembly needed?Yes · queen frame
Cross-validation flag?Bed size · customer said King
+ 19 more pages Line items for all 15 rooms · patio, garage & 3 shops · customer questionnaire · cross-validation report
© 2026 HomeSurvey.ai, a HelixIQ product. ISO 17451-1 / 17451-2 compliant inventory taxonomy. Survey SV000013 · Page 1 of 20 · Redacted sample
Download the full sample PDF Generate your own — first 10 free

20-page PDF · no email required · CRM-ready format

Built for every move type

AI moving surveys for residential, commercial, and military moves.

Residential AI virtual moving survey — HomeSurvey.ai detecting and tallying garage storage boxes for a home move Most common

Residential

  • Local, intrastate, interstate
  • CP / PBO packing conversations
  • Full cartonization & cube sheets
  • Move-day variance audits
More detail
Avg volume 670 ft³ Avg processing 8 min Crate rate ~12%

Single-family homes, apartments, condos. Voice-note auto-exclude is the killer feature here — homeowners narrate while they walk, casually mentioning what stays, and the cube sheet adjusts automatically. PBO conversations get flagged so your team can confirm packing materials upfront.

Residential surveys
Commercial AI virtual moving survey — HomeSurvey.ai detecting a cubicle panel in a packed office relocation High-value

Commercial

  • Office relocations & IT equipment
  • Furniture systems & cubicles
  • Multi-floor, multi-building
  • Custom crating & handling tags
More detail
Avg volume 2,400 ft³ Avg processing 22 min Crate rate ~35%

Office relocations, IT infrastructure, lab equipment, retail buildouts. The AI tracks cubicle systems as multi-piece assemblies. Floor-by-floor inventory grouping with custom location codes for multi-building moves. High-value asset tagging routes items to specialized crating workflows.

Commercial surveys
Military PCS AI virtual moving survey — HomeSurvey.ai tagging M-PRO, OCIE and firearms in a tactical gear room JTR compliant

Military & Gov't

  • Automated pro-gear detection
  • M-PRO / S-PRO weight tracking
  • Firearms & HVI declarations
  • TSP document processing
More detail
PBP&E catalog PG1–PG23 Member allowance 2,000 lb Spouse allowance 500 lb

Built for the PCS workflow. AI detects pro-gear vs household goods and routes weight against the right allowance. JTR-compliant inventory taxonomy. TSP document generation. Firearms and HVI declarations baked into the customer questionnaire — no missed paperwork on move day.

Military surveys
Move-Day Audit +18% variance QUOTE · DAY 1 184 ft³ ACTUAL · MOVE DAY 217 ft³ Recovered, this move + $750 Revenue protection

Move-Day Audit

  • Quote vs. Actual side-by-side
  • Auto-flag variance & new items
  • Timestamped PDF change orders
  • 15–20% unbilled revenue recovery
More detail
Avg recovery $750/move Audit time ~6 min Dispute rate ↓80%

Your crew scans the rooms again on move day. The AI compares Quote vs Actual line-by-line, flags added items, and generates a timestamped PDF change order your driver hands the customer on the spot. Most companies recover the cost of their entire HomeSurvey subscription in a single audit per month.

Move-Day Audit
Built for operators who can't afford to gamble

Compliance, security, accuracy — by default.

ISO 17451-1 compliant

Inventory taxonomy follows the international moving standards for items, furniture, cartons, and packing materials.

Covers ISO 17451-1 (general principles) and ISO/TS 17451-2 (data exchange). Aligns line items with NMFTA freight class codes and the AMSA inventory standard used by US van lines. Cube sheets export in CBM and kilograms or cubic feet and pounds, which is why the taxonomy matters most on international and cross-border moves.

End-to-end encrypted

Videos and photos encrypted in transit and at rest. Customer-controlled retention, deletion on request.

TLS 1.3 in transit, AES-256 at rest. Region-locked storage (US East / EU West / APAC). Customer-initiated deletion propagates within 24 hours. Compliant with state-level moving-industry privacy rules.

US-built & supported

Built by HelixIQ — the team behind Movegistics. 6,000+ users, $3B+/yr in moves processed, in market since 2010.

HelixIQ has shipped moving-industry SaaS for 16 years. US-based engineering, US-based support, US-hosted infrastructure. No outsourced AI labeling — all training data reviewed by van-line operators.

The definitive 2026 guides.

Operator-grade playbooks on virtual surveys, move-day audits, and AI inventory — written for movers, not marketers.

Definitive 2026 guide to AI virtual moving surveys for moving companies
Pillar guide 📖 12 min read

The definitive 2026 guide to virtual moving surveys

Everything an operator needs: live vs async, AI vs video call, accuracy benchmarks, and ROI math.

Read the guide →
Move-Day Audit revenue recovery playbook for AI virtual moving survey operators
Revenue playbook 📊 8 min read

How Move-Day Audits recover 15–20% in unbilled revenue

The variance is real. The math is simple. The audit is the proof. Here's how it works on a typical residential job.

Read the playbook →
Async AI virtual moving surveys replacing live-video sales calls for moving companies
Sales analysis ⚡ 6 min read

Why async virtual surveys close 2–3× more leads than video calls

Live video survey calls feel modern. They're not. Here's the data on what async actually does to your close rate.

Read the analysis →

Survey smarter. Close faster.

Premium AI moving surveys for the moving industry — without the enterprise price tag. Your first 10 surveys are free. No card required.

Lives inside the stack you already run.

Native today with Movegistics — sister product, same operator — plus Gmail. Salesforce, HubSpot, QuickBooks, and 6,000+ apps via Zapier are coming soon.

MovegisticsNative
SalesforceComing soon
HubSpotComing soon
GmailNative
QuickBooksComing soon
ZapierComing soon

Already on Movegistics? Surveys appear automatically as new leads — no setup, no CSV exports.

FAQ

Questions movers actually ask.

The basics

What is an AI virtual moving survey?
An AI virtual moving survey is an asynchronous customer-recorded phone walkthrough that AI software converts into a quote-ready inventory (cube sheet) for a moving company. HomeSurvey.ai customers record a 5-minute walkthrough on their own phone; the AI returns a complete cube sheet with cubic footage, weight, carton estimates, and special-handling flags in under 10 minutes. Or your estimator walks the home in Ray-Ban Meta AI glasses and talks; the AI builds the same inventory.
How does a virtual moving survey work?
The moving company sends a branded text link. The customer taps it, their phone camera opens, and they walk room by room narrating what's going. HomeSurvey's AI detects every item, captures voice-note exclusions, and returns a quote-ready cube sheet to the moving company's dashboard. Total elapsed time: under 30 minutes.
What is the best AI moving survey software in 2026?
HomeSurvey.ai combines pay-as-you-go pricing, voice-note auto-exclude, a per-room questionnaire and onsite surveys with AI glasses. Enterprise AI platforms gate demos and require annual contracts; live-video tools require synchronous calls.
Do customers need to download an app?
No — and this is our biggest advantage over enterprise AI and live-video survey tools. HomeSurvey is 100% browser-based. Your customer taps the text link, the camera opens instantly, and they walk room by room. No install, no account, no friction.
How does HomeSurvey compare to other AI survey platforms?
Enterprise AI platforms charge custom annual contracts with a gated sales process. HomeSurvey is built for operators who want self-serve onboarding and transparent pricing, without thousands of dollars upfront: voice-note auto-exclude, smart per-room questionnaires, and onsite surveys with AI glasses. See head-to-head breakdowns →

Onsite surveys with AI glasses

Do I need the glasses to use HomeSurvey.ai?
No. Your customer can film the home on any phone, with no app, and the AI builds the same inventory. The glasses are for onsite surveys your estimator walks.
Can remote onsite surveyors use this?
Absolutely. Just send them a link, and they can use either AI glasses or any smartphone.
Which glasses work?
Ray-Ban Meta AI glasses. We built and tested with the Gen 3. Glasses are sold separately unless you take the launch offer.
How does the video get from the glasses into HomeSurvey.ai?
Your estimator presses record, walks each room and talks. The clips go to the phone paired with the glasses, and you upload them to the survey in HomeSurvey.ai. Clips run up to 5 minutes.
How long does the battery last?
In our testing: 30 to 35 one-minute videos per full charge. A 10-minute charge gives about 10 more minutes, and empty to full takes about 50 minutes.
Why glasses instead of a phone?
Both hands stay free to open closets or move a chair, there's no typing or stopping for photos, visits are shorter for the family, and your estimator keeps their eyes on the home and the people in it.

Pricing and credits

How much does HomeSurvey.ai actually cost?
Pack pricing runs from $25 down to $14 per survey depending on pack size. Your first 10 are free. No contract, no implementation, no monthly minimum.
What counts as one survey?
One completed survey of a home, however many rooms it has. Sending a link is free: a credit is used only when the survey is completed. While a link is open its credit is held, and it comes back if the link goes unused.
Do credits expire?
Packs bought from October 19, 2026 are valid for 12 months from purchase. Credits bought before then keep their original terms.
Is there a monthly commitment?
No. Buy a pack and use it whenever you need it within the year.
Does an onsite survey with the glasses cost more?
Launch packs bought by October 24 include glasses surveys at no add-on charge for the life of the pack. After October 24, a survey filmed with the glasses uses two credits. Surveys filmed on a phone always use one credit, whoever films them.

What the AI does

What does the AI actually do?
It finds and sizes every item with volume, weight and handling tags (fragile, heavy, needs a crate), recommends cartons from what it sees in cabinets and closets, listens for what stays and what goes, captures access like stairs and parking, and writes a summary with risks and estimator tips.
Does anything go to the customer without review?
No. Your estimator or sales rep reviews and corrects the inventory before anything reaches the estimate.
What is voice-note auto-exclude?
While the customer films, they can say things like "the lamp on the left is going to my mom's" — and our AI automatically removes that lamp from the quote, with a note attached. It's the single biggest accuracy advantage we have.
Does it fill in my questionnaire?
Yes. Your customer just talks while recording. When something they say answers a question in your questionnaire, for example "two flights of stairs" or "piano in the den," the AI fills in that answer automatically. Your rep sees every answer in review.
How accurate is the AI versus an onsite estimator?
Take it for a spin with the free trial, review the cube sheet side by side with your last survey, and see for yourself.
How long does the AI take to process a survey?
Under 10 minutes for the AI to return a complete cube sheet. Total time from sending the link to a quote-ready inventory is typically under 30 minutes, including the customer's walkthrough.
Does it work for office moves and military moves?
Yes. Office moves get desks, workstations, IT equipment and files. On military moves, the AI separates pro gear from household goods, and the Movegistics inventory app builds the DoD forms.
How does the Move-Day Audit actually work?
Launching at the end of November: when your crew arrives, they scan the rooms again. The system compares the original Quote against the Actual loaded inventory side-by-side, surfaces the variance, and generates a timestamped PDF change order your driver can hand the customer on the spot.
What is Scan for Estimate?
A QR code on your website. Customers scan it, answer four quick questions, and get a link to a 5-minute video survey; the lead lands in Movegistics AI. It launches for movers after IAM.

Integrations and coverage

Will it integrate with my CRM?
Yes. It's native with Movegistics AI, and other CRMs can connect through our open API. Zapier is coming soon. You can also download the cube sheet PDF and attach it to your estimate.
Is HomeSurvey available outside the United States?
Yes. Available in all 50 US states and worldwide. Because surveys are customer-recorded async on any smartphone, there's no service-area limit and no in-home visit required. Outputs work in both imperial and metric units.

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