Move-Day Audit · revenue recovery

Catch every dollar leaking on move day.

Compare your original quote against the actual truck load — item by item, room by room. The AI flags every addition, removal, and weight variance with timestamped video evidence — so movers recover the revenue that leaks on every relocation.

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Move-Day Audit — HomeSurvey.ai Inventory Variance Report comparing the estimate survey to the actual move-day survey, flagging added/removed items and volume, weight and carton variance.

The revenue you're already losing.

Estimates miss 15–20% of volume

Phone surveys and clipboard walk-throughs miss closets, garage clutter, and packed shelves. On a $5,000 move, that's $750 in unbilled overages your crew absorbs every single job.

Change orders without proof

When the truck holds more than the quote, dispatchers face an uncomfortable call. Without documentation, customers dispute the overage — costing an average of $250 per dispute in claims processing and crew time.

No audit trail for claims

Customer claims they were overcharged? Without side-by-side evidence showing what was quoted vs. what was loaded, you have no defense. Across 30 jobs a month, that adds up to $270,000+ per year your crews earned but never collected.

3 steps · report in minutes

How the Move-Day Audit works.

Crew scans on arrival

The crew records a quick video walk-through of every room before loading. Same browser-based workflow — no app, no training.

AI compares quote vs. actual

The system runs the same AI inventory on the move-day video, then matches it against the original estimate — item by item, room by room.

Variance report in minutes

A full variance dashboard shows items added, items removed, volume and weight deltas, and carton changes — with photo evidence for every line.

Built for revenue protection.

Item-level matching

Every item matched by room + label with alias detection. A "couch" in the estimate matches a "sofa" in the actual — no false variance flags.

Volume & weight variance

See the total delta in cubic feet and pounds, broken down by room. Know exactly which rooms drove the overage.

Carton-type breakdown

Carton variance by type — dish packs, book cartons, wardrobe boxes. See exactly where packing estimates were off.

Timestamped evidence

Every added or removed item links back to its source video frame. Indisputable proof for change orders and dispute resolution.

$750
Avg unbilled variance per job
$270K+
Annual leakage at 30 jobs / mo
60%
Capture rate with the audit
5–10 min
Crew scan time

Stop absorbing overages.

See exactly how much revenue your fleet is leaking — run your numbers in the Audit Calculator or read the full revenue-leak breakdown.

Start 10 free surveys
FAQ

Questions movers actually ask.

How long does the move-day scan take?
Most rooms take under 2 minutes to scan. The crew does a quick walk-through with their phone before loading begins. Total scan time for a full home is typically under 10 minutes.
Does the crew need special training?
No. The move-day scan uses the same browser-based workflow as the original survey. Text a link, open the camera, walk the room. If they can take a video, they can run an audit.
What happens if the customer disputes the change order?
The variance report includes timestamped video frames for every added item. You can show the customer exactly what appeared on move day that was not in the original estimate.
Can I use this for military or commercial moves?
Yes. The audit works across all move types — residential, commercial, and military. For military moves it also tracks pro-gear weight variance against the original JTR documentation.
How does the item matching work?
The AI matches items by room and normalized label, with alias detection (e.g., "couch" matches "sofa", "end table" matches "side table"). Items that genuinely changed are flagged as variance; relabeled items are recognized as matches.