skip the video survey · AI virtual moving survey

Your customer holds the phone.
Your AI scopes the move. HomeSurvey.ai is an AI virtual moving survey platform for movers. Your customer records a 5-minute phone walkthrough; the AI returns a quote-ready cube sheet in under 10 minutes — cubic feet, weight, cartons, voice-note exclusions — plus a Move-Day Audit that recovers 15–20% in unbilled revenue. $20 per survey. First 10 free. No credit card. No app. No contract. Built by HelixIQ, the team behind Movegistics.

Start 10 free surveys
Download a sample cube sheet (PDF) 20-page PDF · no email required
$20/survey
First 10 free. No contract.
< 10 min
AI processing time
93%
Inventory accuracy
90%+
Customer completion

What is HomeSurvey.ai?

HomeSurvey.ai is AI virtual moving survey software.

HomeSurvey.ai is an AI virtual moving survey platform for moving and removals companies. Customers record a 5-minute phone walkthrough on their own time; the AI returns a quote-ready cube sheet in under 10 minutes, complete with cubic footage, weight, carton estimates, voice-note exclusions, and a Move-Day Audit that recovers 15–20% in unbilled revenue. Pricing is pay-as-you-go at $20 per survey, with the first 10 surveys free, no contract, and no app download. Available across all 50 US states and worldwide. Built by HelixIQ — the same team behind Movegistics, in market since 2010.

CategoryAI virtual moving survey software
Pricing$20 / survey · first 10 free · no contract
Time to quoteUnder 10 min AI · under 30 min end-to-end
Accuracy93% vs van-line bills of lading
CoverageAll 50 US states · worldwide
Best forResidential, commercial, military / PCS moves
3-minute walkthrough

See it in action.

From customer text to quote-ready inventory — the whole workflow, start to finish.

Start 10 free surveys — no credit card needed

Prefer to read? See the voice-note auto-exclude in action below →

The unfair advantage

Two AI moving-survey features no one else ships.

Voice-note auto-exclude and cross-validated questionnaire — together in one virtual moving survey platform.

01

Voice-note auto-exclude

Your customer narrates. The AI excludes. Automatically.

// REAL SURVEY · 3-BEDROOM · 36 ITEMS

"King bed and two nightstands… actually, the lamp on the left is going to my mom's… marble dining top — heavy, please crate it."

  • ✓ 36 items detected from the walkthrough video
  • ✗ Floor lamp auto-excluded from the voice note — no rep follow-up
  • ⚠ Marble top flagged CRATE before the quote shipped
Time to a quote-ready cube sheet
2h 15mmanual estimator inventory
11 minHomeSurvey AI
~2 hours saved every survey · ~$280 in mispriced labor avoided per 3-bedroom move

Eliminates an entire error class. ~$280 in mispriced labor avoided per 3-bedroom move.

02

Cross-validated questionnaire

What the customer says is checked against what the AI sees. Mismatches surface before the quote ships.

Topic Customer answered AI cross-validated
PIANO Yes · Grand · 1st floor Confirmed · 1 piano detected in living room
HIGH-VALUE Art + antiques Confirmed · 5 items flagged for crating
WALL TV No Mismatch · wall mount detected · rep follow-up
STAIRS 2 flights · origin Info · captured pre-survey · pricing updated
PANTRY Yes · packing requested Confirmed · 8 dish-pack cartons estimated
12 move types each fully customizable
10 field types platform catalog
Up to 3 branching levels operator-configured
4 severity flags cross-validator taxonomy

Every question — text, placement, branching, scope — configurable per move type in your admin portal.

Configure once, route automatically. Mismatches caught before the quote ships — not after the truck arrives.

Start your first 10 surveys free
The honest scoreboard

8 features movers actually use.
We have all 8. The category has 1 or 2.

Every other moving-survey approach gates demos, hides pricing, locks you into annual contracts, and is missing the features that actually move the needle.

HomeSurvey.ai

8/8

Enterprise AI

2/8

Live-video tools

1/8

In-home estimator

0/8
Transparent pay-as-you-go pricingNo contracts, no minimums, no implementation fee ✓
$20/survey		 —
Enterprise quote		 —
Annual contract		 —
~$120/visit
Voice-note auto-exclude"The lamp's going to my mom's" → removed ✓ — — Manual
Smart per-room questionnaireKitchen: pantry photos · Garage: hazmat · Laundry: ship/stay ✓ — — If you ask
Async customer-recorded surveyCustomer films on their own time ✓ ✓ —
Live video only		 —
No app downloadBrowser-based, instant start ✓ Web + app Web + app —
Move-Day Audit (Quote vs Actual)Capture 15–20% leaked revenue ✓ — — —
Military / PCS supportJTR, DPS, TSP, GBL, PPM, M-PRO, S-PRO ✓ — — Manual
Self-serve signupNo demo gate, no sales call ✓ — — —

Tap any row to see why it matters.

Start free — no demo gate

Comparing a specific platform? See detailed head-to-head breakdowns →

What your customer sees

No app. No login.
A text, a camera, a guided walkthrough.

The customer experience is the leverage. 90%+ completion happens because the path of least resistance is the actual path. Tap through the real screens.

1

Tap the text. Camera opens.

Branded welcome screen with the customer's name, what's expected, and how long it takes. Works offline, syncs when back online.

2

Pick a room. Get coached.

Six "most common" rooms first, expandable categories below. Green checkmarks track progress. Custom rooms add freely.

3

Get coached before recording.

Smart per-room hints: "Open all pantry doors." "Say which appliances ship vs stay." Yembo doesn't do this. Neither does LiveSwitch.

4

Scan the room. AI tags items live.

The customer walks slowly with their camera up. Our AI draws bounding boxes around every item in real time — bed, nightstand, fireplace, armchair — and flags what stays vs goes from voice cues.

5

Answer 3 quick questions.

Smart per-room questionnaire: kitchen pantry photos, hazmat in the garage, washer/dryer ship-or-stay. This is where the AI gets its edge.

6

Submit. Done in 11 minutes.

"Your moving consultant will contact you ASAP." Customer feels finished. You get a complete inventory and a closed lead.

0×
more surveys per rep, per day
0%
average inventory accuracy vs van-line BOL
<0
processing time, link to inventory
0%
revenue typically recovered via Move-Day Audit
Move-Day Audit · revenue recovery

Stop leaving 20% of revenue on the truck.

Estimates are guesses. Audits are proof. The AI compares the original quote against the actual loaded inventory line by line — every added item flagged, every variance billable.

Catch the variance

Customer added a sofa? Estimator missed the garage? The AI compares Quote vs Actual at the line-item level.

Instant change orders

Generate a timestamped PDF comparison your driver hands the customer on the spot. Justified, not negotiated.

Protect your margins

One audit per month pays for your entire subscription. Most companies recover 15–20% in unbilled revenue.

Quote vs Actual · line-by-line +18% variance
Quote · Day 1 184 items · 1,520 ft³
Actual · Move day 217 items · 1,840 ft³
+ Sectional sofa, 3-pcadded on site
+ Garage shelving · 6 cartonsmissed at quote
⚠ Marble dining topCRATE flag added
Recovered, this move $750
+33 items · 320 ft³ · timestamped PDF change order, handed over on the spot
Transparent pricing

AI virtual moving survey pricing.
No email gate. No "let's chat".

Most AI and live-video survey tools hide their pricing behind a sales call. We just put ours on the homepage: buy survey credits in packs, and the more you run, the lower your per-survey rate. Drag to size your pack.

25survey credits
550200
Pack Growth · Most popular
Price per survey $20
You save vs. the 5-pack rate 20%
Pack price one-time · credits never expire $500
Your first 10 surveys are free — a one-time welcome credit, before you buy a pack. No subscription, no contract; the more you run, the lower your per-survey rate.
vs. in-home estimates @ $120/visit$2,500 saved
Need 200+ surveys?Custom pricing →
Start your first 10 surveys free Full ROI calculator →
Your ROI in 10 seconds

See what async surveys are worth to your business.

Most operators see a 12–25% close-rate lift moving from in-home / live-video to async AI surveys — on top of the 15–20% recovered by Move-Day Audits. Model your own leads, revenue, and close rate in the full calculator.

Open the ROI calculator Free · no signup · 10-second estimate
The deliverable

What lands in your CRM.
One ISO-compliant cube sheet, every survey.

Synced to your CRM in 0.4 seconds. Exported as a PDF your sales team can forward, edit, or hand off. Below is a redacted sample — zero customer PII.

homesurvey.ai
Cube Sheet · Inventory Draft
Sample Mover Co. · residential · 15 rooms
SURVEY SV000013
SURVEYOR AI Generated
ROOMS 15
AI generated · Page 1 of 20
241
Items
1,960
ft³
13,721
lbs
156
Cartons
33
Excl.
15
Rooms
Container Summary Carrier-packed (CP) · 156 cartons · Packed-by-owner (PBO) · 0
30
MD
3.0 ft³
23
SM
1.5 ft³
22
Pic / Mirror
2.0 ft³
19
Book Box
1.5 ft³
18
Dish Pack
5.0 ft³
13
LG
4.5 ft³
13
Wardrobe
12 ft³
6
XL
6.0 ft³
4
TV Carton
15 ft³
1
Queen Ctn
33 ft³
Room Breakdown 15 rooms · 1,960 ft³ · 13,721 lbs
RoomItemsExcl.VolumeWeightCartons
PAT Patio / Deck400278 ft³1,946 lbs3
GAR Garage154168 ft³1,173 lbs12
SH1 Shop 1351341 ft³2,387 lbs18
SH2 Shop 2181226 ft³1,582 lbs2
KIT Kitchen3368 ft³476 lbs25
MAS Master Bedroom140216 ft³1,510 lbs9
Total · 15 rooms241331,960 ft³13,721 lbs156
MAS Master Bedroom · detailed line items 216 ft³ · 1,510 lbs · 9 cartons
Master Bedroom frame captured during the customer walkthrough FRAME CAPTURE · MASTER BEDROOM 14 items detected
ShipItemTagsVolWtVoice note
1 Dresser HEAVY2-MANSCRATCH 40 ft³ 280 lb Goes
1 Queen Bed HEAVY2-MAN 65 ft³ 455 lb "Customer states it's a King"
1 Tallboy HEAVY2-MANDENT-PRONE 28 ft³ 196 lb Goes
1 Armchair 2-MANSCRATCH 24 ft³ 168 lb Goes
1 Nightstand SCRATCH 4 ft³ 28 lb Goes
1 Dresser Mirror FRAGILECRATE 0 ft³ 0 lb Goes · crated with dresser
1 Flatscreen TV SCRATCH 0 ft³ 0 lb "Wall-mounted — unmount"
Room Q&A
Wall-mounted TVs to unmount?Yes
Bed frame disassembly needed?Yes · queen frame
Cross-validation flag?Bed size · customer said King
+ 19 more pages Line items for all 15 rooms · patio, garage & 3 shops · customer questionnaire · cross-validation report
© 2026 HomeSurvey.ai, a HelixIQ product. ISO 17451-1 / 17451-2 compliant inventory taxonomy. Survey SV000013 · Page 1 of 20 · Redacted sample
Download the full sample PDF Generate your own — first 10 free

20-page PDF · no email required · CRM-ready format

Built for every move type

AI moving surveys for residential, commercial, and military moves.

Residential AI virtual moving survey — HomeSurvey.ai detecting and tallying garage storage boxes for a home move Most common

Residential

  • Local, intrastate, interstate
  • CP / PBO packing conversations
  • Full cartonization & cube sheets
  • Move-day variance audits
More detail
Avg volume 670 ft³ Avg processing 8 min Crate rate ~12%

Single-family homes, apartments, condos. Voice-note auto-exclude is the killer feature here — homeowners narrate while they walk, casually mentioning what stays, and the cube sheet adjusts automatically. PBO conversations get flagged so your team can confirm packing materials upfront.

Residential surveys
Commercial AI virtual moving survey — HomeSurvey.ai detecting a cubicle panel in a packed office relocation High-value

Commercial

  • Office relocations & IT equipment
  • Furniture systems & cubicles
  • Multi-floor, multi-building
  • Custom crating & handling tags
More detail
Avg volume 2,400 ft³ Avg processing 22 min Crate rate ~35%

Office relocations, IT infrastructure, lab equipment, retail buildouts. The AI tracks cubicle systems as multi-piece assemblies. Floor-by-floor inventory grouping with custom location codes for multi-building moves. High-value asset tagging routes items to specialized crating workflows.

Commercial surveys
Military PCS AI virtual moving survey — HomeSurvey.ai tagging M-PRO, OCIE and firearms in a tactical gear room JTR compliant

Military & Gov't

  • Automated pro-gear detection
  • M-PRO / S-PRO weight tracking
  • Firearms & HVI declarations
  • TSP document processing
More detail
PBP&E catalog PG1–PG23 Member allowance 2,000 lb Spouse allowance 500 lb

Built for the PCS workflow. AI detects pro-gear vs household goods and routes weight against the right allowance. JTR-compliant inventory taxonomy. TSP document generation. Firearms and HVI declarations baked into the customer questionnaire — no missed paperwork on move day.

Military surveys
Move-Day Audit +18% variance QUOTE · DAY 1 184 ft³ ACTUAL · MOVE DAY 217 ft³ Recovered, this move + $750 Revenue protection

Move-Day Audit

  • Quote vs. Actual side-by-side
  • Auto-flag variance & new items
  • Timestamped PDF change orders
  • 15–20% unbilled revenue recovery
More detail
Avg recovery $750/move Audit time ~6 min Dispute rate ↓80%

Your crew scans the rooms again on move day. The AI compares Quote vs Actual line-by-line, flags added items, and generates a timestamped PDF change order your driver hands the customer on the spot. Most companies recover the cost of their entire HomeSurvey subscription in a single audit per month.

Move-Day Audit
Built for operators who can't afford to gamble

Compliance, security, accuracy — by default.

ISO 17451-1 compliant

Inventory taxonomy follows the international moving standards for items, furniture, cartons, and packing materials.
Covers ISO 17451-1 (general principles) and ISO/TS 17451-2 (data exchange). Aligns line items with NMFTA freight class codes and the AMSA inventory standard used by US van lines.

End-to-end encrypted

Videos and photos encrypted in transit and at rest. Customer-controlled retention, deletion on request.
TLS 1.3 in transit, AES-256 at rest. Region-locked storage (US East / EU West / APAC). Customer-initiated deletion propagates within 24 hours. Compliant with state-level moving-industry privacy rules.

US-built & supported

Built by HelixIQ — the team behind Movegistics. 6,000+ users, $3B+/yr in moves processed, in market since 2010.
HelixIQ has shipped moving-industry SaaS for 16 years. US-based engineering, US-based support, US-hosted infrastructure. No outsourced AI labeling — all training data reviewed by van-line operators.

The definitive 2026 guides.

Operator-grade playbooks on virtual surveys, move-day audits, and AI inventory — written for movers, not marketers.

Definitive 2026 guide to AI virtual moving surveys for moving companies
Pillar guide 📖 12 min read

The definitive 2026 guide to virtual moving surveys

Everything an operator needs: live vs async, AI vs video call, accuracy benchmarks, and ROI math.

Read the guide →
Move-Day Audit revenue recovery playbook for AI virtual moving survey operators
Revenue playbook 📊 8 min read

How Move-Day Audits recover 15–20% in unbilled revenue

The variance is real. The math is simple. The audit is the proof. Here's how it works on a typical residential job.

Read the playbook →
Async AI virtual moving surveys replacing live-video sales calls for moving companies
Sales analysis ⚡ 6 min read

Why async virtual surveys close 2–3× more leads than video calls

Live video survey calls feel modern. They're not. Here's the data on what async actually does to your close rate.

Read the analysis →

Survey smarter. Close faster.

Premium AI virtual surveys for the moving industry — without the enterprise price tag. Your first 10 surveys are free. No card required.

Start 10 free surveys Talk to a real human

Lives inside the stack you already run.

Native today with Movegistics — sister product, same operator — plus Gmail. Salesforce, HubSpot, QuickBooks, and 6,000+ apps via Zapier arrive summer 2026.

MovegisticsNative
SalesforceSummer 2026
HubSpotSummer 2026
GmailNative
QuickBooksSummer 2026
ZapierSummer 2026

Already on Movegistics? Surveys appear automatically as new leads — no setup, no CSV exports.

FAQ

Questions movers actually ask.

What is an AI virtual moving survey?
An AI virtual moving survey is an asynchronous customer-recorded phone walkthrough that AI software converts into a quote-ready inventory (cube sheet) for a moving company. It replaces the in-home estimator visit. HomeSurvey.ai customers record a 5-minute walkthrough on their own phone; the AI returns a complete cube sheet with cubic footage, weight, carton estimates, and special-handling flags in under 10 minutes.
How does a virtual moving survey work?
The moving company sends a branded text link. The customer taps it, their phone camera opens, and they walk room by room narrating what's going. HomeSurvey's AI detects every item, captures voice-note exclusions, and returns a quote-ready cube sheet to the moving company's dashboard. Total elapsed time: under 30 minutes.
What is the best AI moving survey software in 2026?
HomeSurvey.ai is the only AI moving survey platform with transparent pay-as-you-go pricing ($20/survey), voice-note auto-exclude, a smart per-room questionnaire with cross-validation, and a built-in Move-Day Audit. Enterprise AI platforms gate demos and require annual contracts; live-video tools require synchronous calls.
How much does HomeSurvey.ai actually cost?
$20 per virtual survey, pay-as-you-go. Your first 10 are free. No contract, no card on file, no implementation, no monthly minimum. You only pay when an AI inventory is delivered.
What is voice-note auto-exclude?
While the customer films, they can say things like "the lamp on the left is going to my mom's" — and our AI automatically removes that lamp from the quote, with a note attached. No competitor does this. It's the single biggest accuracy advantage we have.
Do customers need to download an app?
No — and this is our biggest advantage over enterprise AI and live-video survey tools. HomeSurvey is 100% browser-based. Your customer taps the text link, the camera opens instantly, and they walk room by room. No install, no account, no friction.
How does HomeSurvey compare to other AI survey platforms?
Enterprise AI platforms charge custom annual contracts with a gated sales process. HomeSurvey is built for operators who want self-serve onboarding, transparent pricing, and a built-in Move-Day Audit — without thousands of dollars upfront, and with features the rest of the category doesn't ship: voice-note auto-exclude, smart per-room questionnaires, and military/PCS detection. See head-to-head breakdowns →
How accurate is the AI versus an onsite estimator?
93% average inventory accuracy versus van-line bills of lading — often more accurate than handwritten notes, because the AI reviews every video frame and provides photo evidence for every item. You can rewind the video weeks later to verify any line item.
How long does the AI take to process a survey?
Under 10 minutes for the AI to return a complete cube sheet. Total time from sending the link to a quote-ready inventory is typically under 30 minutes, including the customer's walkthrough.
Does it work for military and government moves?
Yes. HomeSurvey automatically detects pro-gear, supports M-PRO and S-PRO weight tracking, firearms and HVI declarations, JTR compliance, and TSP document processing. Built specifically for the PCS workflow.
How does the Move-Day Audit actually work?
When your crew arrives, they scan the rooms again. The system compares the original Quote against the Actual loaded inventory side-by-side, surfaces the variance, and generates a timestamped PDF change order your driver can hand the customer on the spot.
Will it integrate with my CRM?
Yes. Native integration with Movegistics today (we're sister products, same operator) — surveys appear automatically as new leads, no CSV exports. Connectors to Salesforce, HubSpot, SmartMoving, SuperMove, and 6,000+ other apps through Zapier are rolling out in summer 2026.
Is HomeSurvey available outside the United States?
Yes. Available in all 50 US states and worldwide. Because surveys are customer-recorded async on any smartphone, there's no service-area limit and no in-home visit required. Outputs work in both imperial and metric units.

Still have questions? Talk to a real human →